MIKES MUSIC

   
   
Instrument Return Info Page
    
   
This page has been setup to allow us to better serve you with your rental instrument return process.
    
         
   
For OCDSB students.
The last day of classes for elementary students is Friday, June 25th.
The last day of classes for secondary students is Wednesday, June 23rd.
The first day of school for 2010 / 2011 is September 7th.
More detailed info can be found at the OCDSB web page by clicking here.
    
         
   
Your rented instrument is due to be returned on (or before) JUNE 25th, 2010. If the instrument is no longer required and it is possible to return the instrument sooner, it is highly recommended as this will help us to better serve you. If you plan on returning the instrument on June 25th, and there is a line up, please be patient. Each return can take as little as 3 minutes, and as much as 20 minutes. Please ensure that all accessories provided are returned with the instrument. Any missing accessories will require payment if you wish to return the instrument with missing items. Our hours of operation are Monday to Friday, 830am to 5pm, and Saturdays from 9am to 3pm.
    
         
   

PLEASE NOTE: The instrument should be returned to Mikes Music.
DO NOT leave it with the music teacher at the school.
VERY IMPORTANT - The music teacher is not responsible for the instrument!

    
         
   
RENEWALS
If you would like to renew the same instrument for the NEXT school year, (Sept. 2010 - June 2011), the summer months of July and August 2010, will be FREE!! This offer is available to all our rental customers! NOTE: Even if you require the instrument for the following school year, we do ask that the instrument STILL be returned on or before the due date for the free annual maintenance. Priority service will be given to all renewing rental customers. When you come in, you will be asked if you require the instrument for the following year. If so, your instrument will be serviced right away! Last year, most renewal instruments were serviced right away, while you waited. Otherwise, they will be ready for pickup within one week. Our goal is to provide the same service. Some parents may require the instrument for their child's summer camp. If you are renewing, let us know if you will require the instrument for summer camp. We will do our very best to meet your timely needs.
    
         
   
RENEWALS - Plan Ahead And Beat The Rush!
If you are renewing, we can service your instrument before the rush. We encourage it, and we'll always try to service it while you wait. We ask that you check with your child's schedule to determine when the instrument may not be required for one or two days. Most of the time, the instrument can be serviced while you wait, and will not take more than one day. Starting Monday, June 1st, we will be able to provide the free annual maintenance service and have the instrument ready for you before the return-due-date rush. If you have any questions, please feel free to call us at 613-727-6453. Plan ahead, and beat the rush!!
    
         
   
RENEWALS - An Additional Time-Saver AND Save $10.00 by June 10, 2010!!
If you are renewing, we can have all the paper work prepared ahead of time for you and ready for pickup when you come in to have the instrument serviced. Bring the instrument in BEFORE June 10th, and received an immediate $10.00 reduction. Please give us a call at 613-727-6453 between 830am and 5pm on weekdays, and between 9am and 3pm on Saturdays. Have your credit card ready, and if possible, your rental contract number when you call us.
PLEASE NOTE - Payment for 2010 / 2011 renewals can not be accepted before June 1st, 2009.
    
         
   
REDUCED RENTAL RATES WILL CONTINUE FOR 2010 / 2011 !!
Last year, all the instrument rental rates had been reduced!! As an example, those instruments at the 110.00 per year rate (like the clarinet, trumpet, trombone, flute) had been reduced to 90.00 per year! We're happy to say the reduced rates will continue! We are aiming to always provide the lowest rental rate available in the Ottawa area!
    
         
   
We would like to thank you for providing us with your email address. It has helped us to keep you informed of any changes on a timely and efficient basis. We are STILL working towards automating the rental process with the hope of reducing even FURTHER the costs of renting. If you have any suggestions, feel free to forward them to rentals@mikesmusic.com. We are committed to all our customers and we value your feedback.
    
         
   
Our hours of operation are Monday to Friday, 830am to 5pm, and Saturday 9am to 3pm and we can be reached at 727-MIKE (6453).
Thank you for your time and we look forward to serving you!
    
         
    Thank You.
Mikes Music.